Returns & Cancellations

Return/Exchange Policies:

  • In Case Of Return/Exchange, Kindly Contact Us Within 3 Days Of Delivery
  • Return/ Exchange Are Only Accepted Within 7 Days Of Delivery
  • In Case Of Return/Exchange, The Customer Needs To Send The Approval Request at below email 
    Email    : shadesofbenares@gmail.com
  • Refund Will Be Processed as a Credit Note / Store Credit after the product reaches us
  • The Returning/Exchanging Product (s) Should Be In The Original Condition Without Any Damages
  • The Product (s) Which Mentions Refundable, Are Only Eligible For Return/Exchange
  • The Product (s) On Which Fall, Piko, Net, Tassles, Jhaalar, Phundana Or Any Customisation Is Done Are Not Eligible For Return 
  • All the Pictures Are Taken In Natural Light to Keep The Colour As Actual But Colour Variation May Be There Upto 10% Due to Camera Conditions Or Screen Or Photoshoot 

Cancellation Policies:

  • You May Cancel Your Order Within 24 Hours, If Fall, Piko, Net, Tassles, Jhaalar, Phundna Or Any Customisation Is To Be Done